Your Questions Answered: Plan Your Italian Adventure with Confidence
Everything you need to know for a seamless and unforgettable experience.From booking your journey to discovering Italy’s hidden gems, we’ve got you covered. Explore our FAQs to make your Art & Wine retreat effortless and truly inspiring.
Welcome to Your Italian Retreat: All the Answers You Need
We know that planning a trip abroad can raise plenty of questions, so we’ve gathered the most frequently asked ones right here. Whether it’s about accommodations, meals, transportation, or how to prepare for your adventure, this page will help guide you every step of the way. If you can’t find what you’re looking for, don’t hesitate to reach out—we’re here to make your Italian experience as smooth, inspiring, and magical as possible.
General Questions
Q. What is Faery Snail Tours, and what makes your trips unique?
A. Faery Snail Tours offers immersive, slow-travel experiences that combine art, wine, culture, and lifestyle. Our programs are carefully crafted to allow you to connect deeply with the heart of Italy, savoring its beauty and traditions while engaging in creative workshops and curated wine tastings. We specialize in small groups, bespoke itineraries, and meaningful connections with the land, its people, and its stories.
Q. Who are these tours designed for?
A. Our tours are perfect for artists, wine lovers, and culturally curious travelers seeking unique, transformative experiences. Whether you’re a seasoned creative, a beginner, or simply looking to immerse yourself in Italy’s heritage, there’s a place for you in our journey.
Q. How physically demanding are the tours? Are they suitable for all ages and fitness levels?
A. Most of our activities include moderate walking, sometimes on uneven terrain or stairs in historic areas. While no strenuous physical activity is required, participants should be comfortable walking for 1-2 hours at a leisurely pace. If you have mobility concerns, let us know—we’ll do our best to accommodate you.
Booking & Payment
Q. How can I book a tour with Faery Snail Tours?
A. Booking is simple. Visit our website using the menu or the links below to browse our programs, then fill out the “Design Your Tour” form or contact us directly. Our team will guide you through the process.
Q. What is included in the price of the tour?
- Luxurious accommodations
- Daily breakfast, select gourmet dinners, and vineyard lunches
- Guided art workshops (materials provided when noted)
- Wine tastings and tours at iconic wineries
- Private transportation during the tour
- Cultural experiences, including visits to villages, estates, and landmarks
- Professional support and logistics management
Q. What is NOT included in the price?
- Airfare
- Travel insurance
- Meals outside of those specified in the itinerary
- Personal expenses (shopping, souvenirs, etc.)
- Optional activities or excursions outside the program
Q. What payment methods do you accept? Do you offer payment plans?
A. We accept major credit cards, bank transfers, and PayPal. Payment plans can be arranged on request with an initial deposit to reserve your spot.
Q. What is your cancellation and refund policy?
A. You can check our Cancellation Policy page and get all the answers you need in detail!
Q. Do you require a deposit to reserve a spot? Is it refundable?
A. Yes, we require a non-refundable deposit to secure your reservation. This ensures your place and covers initial booking expenses.
Before You Go
Q. Do I need travel insurance to join the tours?
A. Yes, we highly recommend travel insurance to protect against cancellations, health emergencies, and unexpected changes.
Q. Do I need a passport or visa to travel to Italy?
A valid passport is required for all international travelers. U.S. citizens can enter Italy for up to 90 days without a visa.
Q. What should I pack for an art and wine tour?
- Comfortable walking shoes
- Layers for varying weather (light jackets, scarves)
- Art supplies if preferred (optional—materials often provided)
- Travel adapters for Italian outlets
- Sun protection (hat, sunglasses, sunscreen)
- Evening attire for dinners or vineyard events
Q. Can dietary restrictions or food allergies be accommodated?
A. Absolutely! Please notify us in advance, and we’ll ensure all meals are tailored to your needs.
Q. Do I need to speak Italian to enjoy the trip?
A. Not at all! All activities are conducted in English, and our team will assist with translations when needed.
Q. What’s the best way to exchange money or use credit cards in Italy?
Credit cards are widely accepted, but it’s always a good idea to carry cash (euros) for smaller establishments. ATMs are easily available for withdrawals.
Q. Do I need an international phone plan, or will Wi-Fi be available?
A. Wi-Fi is available at most accommodations and venues. An international phone plan is recommended for convenience.
During the Tour
Q. How do airport transfers work? Will someone meet me when I arrive?
A. Yes! Airport transfers are included. A Faery Snail Tours representative will greet you upon arrival and handle all transport details.
Q. What kind of accommodations will I stay in?
A. Our accommodations are carefully chosen, featuring boutique hotels, historic villas, or charming estates that reflect the beauty and culture of the region.
Q. How much free time will I have to explore on my own?
A. We balance guided activities with ample free time, so you can relax, explore, or indulge in personal interests.
Q. What kind of transportation will be used during the tour?
A. We provide private, air-conditioned vehicles for all included transfers and excursions.
Art & Workshop Questions
Q. Do I need experience to participate in the art workshops?
A. Not at all! Our workshops are designed for all skill levels, from beginners to experienced artists.
Q. Are art materials provided?
A. Yes, unless otherwise stated. You’re welcome to bring any preferred supplies.
Q. What if I’m not an artist? Can I still join?
A. Absolutely! Even if you don’t create, you can enjoy the immersive experience of Italy’s art and wine culture.
Wine & Culinary Questions
Q. Will there be wine tastings? Can I skip them if I don’t drink?
A. Yes, wine tastings are included, but participation is optional. Non-drinkers are always accommodated.
Q. Can I buy wine to take home or ship to the United States?
A. Yes! Many wineries offer shipping options to the U.S. We can assist with logistics.
Cultural & Practical Tips
Q. What is the weather like during the tours?
- Spring/Fall: Mild temperatures with cooler evenings.
- Summer: Warm and sunny, perfect for vineyard visits.
Q. What are Italian dining customs I should know?
A. Meals are leisurely and social. Tipping is appreciated but not mandatory (5-10% is sufficient).
Q. Are there any cultural “dos and don’ts” in Italy?
- Do: Greet people with “Buongiorno” (good day) and be respectful in churches.
- Don’t: Rush meals or expect businesses to stay open during the afternoon siesta (and retain from ordering a cappuccino after 11:00 AM ;)).
Contact & Support
Q. What happens if I have an emergency while on the tour?
A. Our team is available 24/7 for assistance, ensuring your safety and comfort.
Q. Who can I contact with questions before, during, or after the trip?
A. You can reach out to our team anytime via phone, email, or our contact form on the website.
Why Faery Snail Tours?
Authenticity
Experience Italy as the locals do, with handpicked locations and authentic connections to the land and its people.
Expertise
With decades of knowledge in art, wine, and hospitality, we design unforgettable experiences for every traveler.
Exclusivity
Enjoy small groups, personalized attention, and unique itineraries, thoughtfully tailor-made.
Passion
We pour our hearts into every tour, creating meaningful moments that inspire, connect, and transform.