Terms of Use

1. Agreement to Terms

Welcome to Faery Snail Tours! By accessing or using our website and services, you agree to comply with and be bound by these Terms of Use (“Terms”). If you do not agree to these Terms, you may not use our services.

2. Definitions

• “We,” “Us,” “Our”: Refers to Faery Snail Tours.
• “User,” “You,” “Your”: Refers to any individual or entity accessing our services.
• “Services”: Includes our tours, products, website, and related offerings.

3. Use of Services

• Eligibility: You must be at least 18 years old to use our services. Minors may participate in tours under the supervision of a legal guardian.
• Account Information: If you create an account, you are responsible for maintaining its confidentiality and all activities under your account.
• Prohibited Conduct:
  • Misusing or disrupting our services.
  • Using our services for unlawful purposes.
  • Violating applicable laws or third-party rights.

4. Booking and Payment

• Booking Confirmation: A booking is confirmed only after we receive full payment or a deposit as specified.
• Payment Terms:
  • Payments must be made through the methods indicated on our website.
  • Late payments may result in cancellation of your booking.
• Pricing:
  • Prices are subject to change without prior notice but will not affect confirmed bookings.
  • All prices are in Euro/US Dollars, unless otherwise specified. 

5. Cancellations and Refunds

Cancellations are subject to our Cancellation Policy, which is incorporated by reference. Please review the policy for detailed terms.

6. Intellectual Property

• All content on our website, including text, graphics, logos, and images, is the property of Faery Snail Tours or its licensors and protected by copyright, trademark, and other intellectual property laws.
• Users may not reproduce, distribute, or use our content without written permission.

7. User-Generated Content

• Users may submit reviews, testimonials, and feedback. By doing so, you grant us a non-exclusive, royalty-free, and perpetual license to use, modify, and display such content for promotional purposes.
• You are solely responsible for any content you submit and must ensure it complies with applicable laws.

8. Disclaimers and Limitation of Liability

• Disclaimers:
  • Our services are provided “as is” and “as available.”
  • We make no warranties, express or implied, regarding the accuracy, reliability, or suitability of our services.
• Limitation of Liability:
  • To the fullest extent permitted by law, Faery Snail Tours is not liable for indirect, incidental, or consequential damages arising from the use of our services.
  • Our total liability is limited to the amount paid by the user for the specific service in question.

9. Indemnification

You agree to indemnify and hold Faery Snail Tours harmless from any claims, losses, or damages arising from your use of our services or breach of these Terms.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the Netherlands. Any disputes will be resolved in the courts of Utrecht, unless otherwise required by applicable laws.

11. Third-Party Links

Our website may include links to third-party sites. Faery Snail Tours is not responsible for the content, policies, or practices of these third-party websites.

12. Force Majeure

We are not liable for delays or cancellations caused by events beyond our control, including natural disasters, pandemics, or governmental restrictions.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will take effect upon posting the updated Terms on our website. Continued use of our services constitutes acceptance of the revised Terms.

14. Contact Information

If you have questions about these Terms, please contact us at:

• Email: info@faerysnail.com
• Phone: +31 (0)6 29 25 53 83
• Address: Faery Snail Tours – Van Heuven Goedhartlaan 87, 3527 CG Utrecht (The Netherlands)